Geoff Magee

Desi hospitality industry needs to get its act together

The Indian hospitality industry is getting global attention. As major hotel groups and real estate players join hands to accommodate business as ...
http://www.hindu.com/thehindu/holnus/002200807152069.htm

Price-performance key in threat management

When computers are connected to the Internet, there will always be somebody who would be interested to lay his hands on precious resources such as data, network or even control of the machines. In the real world, machines don’t fight back. Naturally, security compromises occur.
As an entrepreneur or technology head when you sit down with your technical team to pinpoint how the intruder got in, it could that one of your employees unintentionally ‘left one door’ just enough for someone to swoop in. The problem occurs when there are many doors and hence each doorkeeper has to be alert. This is where convergence to a single solution comes handy. “A unified threat management (UTM) is the single answer to all these and many more such worries,” says Mr Sunil Sapra, Country Manager (India & SAARC) of Watchguard Technologies, New Delhi.

http://www.hinduonnet.com/thehindu/holnus/006200806191823.htm

Creative Management

‘Creative ideas generally emerge tacitly, when people are relaxed’ What are the attributes of a creative manager? “Openness, perceptiveness, flexibility, responsiveness, involvement, a capacity and willingness to draw out the creativity in others, a focus on possibilities, the potential of networking and other opportunities rather than procedure,” says Jane Henry, editor of Creative Management and Development ( http://www.sagepublications.com/). Facilitation and communication skills help, and so does a participative and inclusive style of management, she adds.Henry heads the Centre for Human Resources and Change Management at the Open University School of Management in Milton Keynes, UK. A chartered psychologist with extensive consultancy experience, she is also the author of several books. Her research looks at ways in which organisations can develop their creativity and innovation and how individuals with different styles can best enhance their development over time.More 'Creative management is a form of management associated with sustainable self-organisation'

CRM is slowly making headway among SMEs

The common thread for all these is that Naga Subramanian Chokkanathan, director of education and innovation in Bangalore-based CRMIT (www.crmit.com), has authored a book in Tamil on each.
“I feel that knowledge sharing can become easier and more transparent if domain experts begin to write their experiences and insights in a way that is understandable by the common readers and children,” he says during a recent lunch-hour interaction in Business Line.
“This is what I am doing consciously, in my books with IT (information technology) and computers background, and I wish people from other fields also bring such a fulfilling reading experience for me and others.”
CRMIT delivers CRM (customer relationship management) ‘on demand solutions’ and works in areas such as CRM portals, service oriented architecture (SOA), and mobile CRM.



http://www.hindu.com/thehindu/holnus/006200801221860.htm

Work-life balance: The crux of time management

D. Murali
A. Paari
Time management is life management, says Ramesh K. Arora.
“Managing time better, therefore, implies a philosophy and a
strategy to apportion equitable time for physical, mental,
emotional, spiritual, familial, social and professional demands
Stories in this Section
Small steps to success
Knowledge-driven, not powercentric
Workplace strategies
A coach for the CEO
Negotiating the best salary
package
Work-life balance: The crux
of time management
Winning complex negotiation
and responsibilities of life, and to get the best value of time
through proper planning and prioritising,” he explains, in a
recent e-mail interaction with The New Manager.
Arora, who has a Masters in Public Administration and a PhD
from the University of Kansas, Lawrence, US, is Chairman,
Management Development Academy, Jaipur. He has been a
consultant and trainer in the fields of management, government
systems and behavioural sciences for the past three decades.
He is the author of Time Management: For Happiness and
Success ( www.paragonintpub.com). Excerpts from the
interview:
http://interviewsinsights.blogspot.com/

http://www.thehindubusinessline.com/manager/2007/10/08/stories/2007100851121000.htm (6 of 7)10/24/2007 9:04:36 PM

The managER sets the direction and the

D. Murali
A. Paari
It is a stark reality that either you control
events or they will control you. Not a new
thought, perhaps , but William Oncken,
III, President of the Texas-based William
Oncken Corporation (www.onckencorp.
com) takes it forward, thus. “If you
are in a position where events are truly
dictating your actions, you are simply reacting
to those events. It is also true that
there are certain things that are beyond
your direct control: the weather, the initiatives
taken or not taken by your marketplace
competitors, the military actions of a
wartime adversary.”
However, that which you cannot directly
control, you, as leaders and managers, are
paid to favourably influence, he reminds.
“There are several required prerequisites
to be able to influence, if not to actually
control events. The first of these is that you
must be able to anticipate those future
events. Anticipation requires discretionary
time on the job,” he says.
The William Oncken Corporation,
founded in 1960, has been teaching professionals
how to transform themselves into
effective leaders. It offers solutions to realworld
organisational problems .
An MBA from Southern Methodist University,
US, Oncken is the author of Monkey
Business (www.jaicobooks.com).The
New Manager interacted with him over email
and sought answers to a few questions.
Excerpts from the interview:
http://www.thehindubusinessline.com/manager/2007/08/27/stories/2007082750181000.htm

‘Work relationships, a key concern today’

‘Work relationships, a key concern today’
Insights into friendship, workship, networking and more..
“Being valued at work and in business and having positive work relationships is a motivating factor to most, as well as doing excellent work itself.” Jan Yager

D. Murali and A. Paari were interviewed through e-mail
These are just some of the questions that Jan Yager explores in Who’s that Sitting at My Desk? ( http://www.jaicobooks.com/).
A PhD in Sociology from the City University of New York, Yager is adjunct sociology professor in the University of Connecticut, Stamford campus. On http://www.janyager.com/, you will find a long list of books she has authored.
http://www.hindu.com/thehindu/holnus/002200709301233.htm